Privacy Policy

Last updated: March 16, 2025

Introduction

Custom Arts Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our applications ("Apps").

Information We Collect

We may collect the following types of information:

  • Personal Information: Information that you provide us directly, such as your email address when you contact us for support.
  • Usage Information: Information about how you use our Apps, including analytics data and crash reports to help us improve our services.
  • Device Information: Information about your device, such as device type, operating system version, and unique device identifiers.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Apps
  • Respond to your comments, questions, and requests
  • Analyze how you use our Apps to improve user experience
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

Data Storage and Transfer

Your data is processed and stored in the United Kingdom and may be processed and stored in other countries where we or our service providers operate. By using our Apps, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children's Privacy

Our Apps are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction or deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability

To exercise these rights, please contact us at gs@customarts.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at gs@customarts.com.